Information Collection & Use
Web Form Information
When you submit information to Riiviva to make a payment or open an account, we may collect personally identifiable information from you that may include your name, address, email address, and credit card number. We do not knowingly collect personal information from persons under the age of eighteen.
Website Usage Information
We automatically collect IP addresses and website usage information from you when you access any of our online services. This information helps us evaluate how our visitors and subscribers use and navigate our websites on an aggregate basis, including, but not limited to, the number and frequency of visitors and subscribers to each web page and the length of their visits.
How We Use Information Collected
We may use information in the following ways:
To perform the actions for which you specifically provided the information (for example, enabling us to process, validate, and verify purchases).
To register you as a client and establish an account for you.
To send you email notifications about our new or existing Riiviva products and services, special offers, or to otherwise contact you.
To enhance existing features or develop new features, products and services.
To provide advertisers and other third parties with aggregate information about our user base and usage patterns.
To allow us to personalize the content and advertising that you and others see based on personal characteristics or preferences.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you can unsubscribe by clicking "unsubscribe" within the email.
Updating Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, amend, or delete it by logging into My Account, Account Settings, or request the information be corrected through our Contact Us page or by contacting us at the contact information listed below. We will respond to your request within 30 business days.
We use other third parties such as a database backup provider to protect our data, a fraud prevention service, and an email service provider to send out emails on our behalf. When you sign up for these services, we will share your personal information as necessary for the third party to provide that service.
We define a cookie as any string of data that is automatically stored on your computer upon access to our online services. Riiviva employs cookies to assign temporary identification numbers to machines that access our web servers. This information enables us to deliver faster service to our subscribers, prevent Denial of Service attacks on our systems, detect and prevent fraudulent transactions, and assist with awarding proper sales credit to our partners. All Riiviva cookies are 1) of limited duration, 2) less than 5KB in length, 3) only visible to Riiviva web servers, and 4) devoid of any personally identifiable information.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number or email address) on our registration or order forms, we encrypt that information using SSL.
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
The personally identifiable information we collect about you is stored in limited access servers. We maintain safeguards to protect the security of these servers and your personally identifiable information. We retain personally identifiable information only as long as necessary to complete a purchase, thwart fraud, provide customer service, or maintain your account with us.
Blogs and Testimonials
If you use a bulletin board, blog, or open forum on this website, you should be aware that any personally identifiable information you submit there may be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. We also have testimonials on our site, which post personally identifiable information. All individuals who have posted their testimonials have given permission to do so as a client.
Links to Other Sites
If you click on a link to a third party site you will leave our site and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as us. We encourage you to review the privacy statements of any other service provider from whom you request services.
Comments and Questions
To reach us by mail, please use the following address:
4525 S 2300 E
Salt Lake City, UT 84117